First Data:
First Data Merchant Services   
Customer Service                                                      
     [PCI Inquiries, to obtain authorizations,
     programming, terminal errors, pricing,
     questions on batches or statements,
     order supplies, dispute a transaction,
     update account info, add a card type]

Terminal Order (Sales Team)                      
     [Order a terminal]
Terminal Support Desk                                   
     [Request terminal downloads, training]
Client Line Support Desk
     [Request login info and/or password
     resets for Client Line Tool (view credit
     card transactions/fees)]
Chargeback Department




Chase Paymentech:
Terminal Support Desk                                        
     [Request terminal downloads, terminal errors]

(877) 810-9315
(877) 810-9315  Option 3





(800) 309-2035

(800) 876-0026  Option 2

(800) 285-3978




(800) 876-0026  Option 5
(800) 889-1105
AMEX Customer Service
     [Questions, banking updates]
(800) 528-5200
 
Terminal Support for FD-130
     
(New Terminal Activation Line)
(800) 558-7101
This number is for anyone who has purchased their FD-130 and FD-35 Pin Pad from another retailer other than First Data
First Data Dispute Merchant Guide
[Retrieval and Chargeback Best Practices Manual]
First Data Terminal Operating Manuals
Datawire
First Data ClientLine Enrollment Guide
POS Help Desk:   (877) 811-3811
Open 7 days a week / 363 Days a Year!
National Hours:  7AM - 10PM   Mountain Time

Credit Card Support Numbers
(800) 704-4202
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