POS Help Desk:   (877) 811-3811
Open 7 days a week / 363 Days a Year!
National Hours:  7AM - 10PM   Mountain Time

Gift Card Support Numbers
FiServ Franchise Support (866) 874-7901
Hours of Operation:
Mon-Fri 8:00 AM - 8:00 PM ET
Kahala Franchise Support Email: FranchiseSupport@fiserv.com
Gift Card Issues,check Gift Card
balances, receive verbal authorizations,
and batch activation assistance.

Terminal Support Helpdesk (800) 236-8122
Hours of Operation: Open 7 Days 8:00 AM - 10:00 PM ET
contact for Gift Card Terminal or Processing issues
(First Data Terminals Only)


Franchisee Gift Card Re-Order

Only applicable for the following brands:

Cold Stone Creamery

CLICK HERE for iMS Login Instructions

iMS Login / Portal questions and inventory customer Service

Phone: (866) 796-4990
Email: DL_GDAISTS_ClientSupport@gi-de.com

FD150 Gift Card Terminal Ordering
CLICK HERE to download the FD150 Terminal
Ordering Packet.

Email completed order form to

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